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(December 14, 2021) – Morning Pointe Senior Living ownership presented the 2021 Morning Pointe Exceeding Expectations awards at the annual conference last week, recognizing the most exceptional of associates for demonstrating leadership and excellence in providing quality senior care. Every year, the company acknowledges top-performing team members across all 35 communities in Alabama, Georgia, Indiana, Kentucky, and Tennessee. This year’s conference was, once again, held in-person as many associates gathered together safely to celebrate an extraordinary year.

Bryan Moss, maintenance director at The Lantern at Morning Pointe Alzheimer’s Center of Excellence, Franklin (TN), received the 2021 Exceeding Expectations award for outstanding service in the Cumberland Region. 

“Bryan is a leader who embodies the heart of what Morning Pointe is all about, providing excellent care to residents, and is someone who continues to grow in his role at Morning Pointe,” said Tonie Venable, regional vice president of operations, Cumberland Region. 

Moss has been with Morning Pointe for only one year, but in that span of time, his impact on the Franklin Alzheimer’s memory care community has been a lasting one. “To get to come in and work here with the greatest generation every single day is truly a blessing,” said Moss. “All these residents are like my grandmothers and grandfathers, and I love being able to help them and make this building stay in the best physical shape it can be in. I can’t say enough good things about this team!”

Denice Lofton, lead housekeeper at Morning Pointe of Frankfort (KY) received the 2021 Exceeding Expectations award for outstanding service in the Bluegrass Region.

“Cleanliness is just as important to a resident’s wellbeing as their physical health, and Denice goes above and beyond to see that the residents in her building have a wonderfully welcoming place to call home,” said Staci Dennis, regional vice president of operations, Bluegrass Region.

Lofton has been with Morning Pointe for 4 years and counts her conversations with her residents as her “secret sauce” for success. “I don’t just clean their rooms, I talk with them—I ask them how their day is, whether they need something, and how I can make their life better,” says Lofton. “We’re a team here and we don’t let anything stop us from making great things happen!”

Alicia Allmon, food service director at Morning Pointe of Lenoir City (TN) received the 2021 Exceeding Expectations award for outstanding service in the Appalachian Region.

“Alicia is an exemplary leader who provides excellent care to residents, and is someone who also makes life better for her fellow associates at Morning Pointe of Lenoir City,” said senior vice president of operations Rob Pollard. 

Allmon has been with Morning Pointe for 8 years and has a passion for making people happy through the food they eat. “It can be a little overwhelming at times, but that’s what drives me, is making people happy with food,” said Allmon. “My residents are like my grandparents—they tell me what they like and I try my hardest to incorporate that into the dishes we prepare.”

Lori Goins received the 2021 Exceeding Expectations award for the home office support team for outstanding service to all Morning Pointe communities across the Southeast. She has been with Morning Pointe for nearly 13 years.

“A longtime Morning Pointe associate who is committed to serving others, Lori embodies many of the values upon which our company was founded,” said CEO and co-founder Franklin Farrow. “Lori’s dedication to her fellow associates while being a good steward of the company’s financial resources is what makes her unique.”

Congratulations to all the 2021 Morning Pointe Exceeding Expectations award winners!