Jazzlynn Cox, lead resident assistant (RA) at Morning Pointe of Knoxville, Tennessee, Assisted Living, is definitely a people person, and she sets residents and associates alike at ease at her community.
She started out in restaurant work, becoming a team lead in that field before she had her son, Sebastian, in 2017. Jazzlynn changed to in-home caregiving after that, and really enjoyed her time caring for an older woman but wanted a more engaging, community environment. She saw an ad on Indeed for an RA job at Morning Pointe of Knoxville and applied.
“I love taking care of people, and this job gives me a variety of people to take care of,” Jazzlynn shared. “I take care of them through good times and bad times.”
Jazzlynn started her Morning Pointe career in April 2020, and she found a family. “I love my team,” she said. “That goes from the girls I work with up to management. Kristy, our executive director, is always there for us.”
She has made friends among her coworkers, and she has found support from her team. Her director of nursing, Chris Tipton, has been understanding about her needs in caring for her son, and she feels like she has a good work/life balance.
Most of all, she loves the residents! And they love her right back. Her enthusiasm is felt throughout the building in everything from dressing up for holidays to singing karaoke to simply performing daily care tasks. With her passion and dedication, she was easily promoted to team lead on day shift in 2021.
“Anywhere I work, I’m always going to be a team player and a team leader,” Jazzlynn said. “And I hope to grow my career here.”